GroWrk MCP | The AI Operating Layer for Global IT Lifecycle

The AI operating layer for global IT lifecycle

Bring live IT lifecycle data into your AI assistant.

Ask. See what needs attention. Act. Live employee, order, and device intelligence from the AI tools your team already uses.

connect growrk ai talk to our team
Layer · ClientLive · Governed

▦ AI tools

ClaudeChatGPTCursorCustom agents
Layer · AccessSecure MCP layer

⬡ GroWrk MCP

OAuthPermissionsScoped toolsControlled writes
Layer · System of recordLive operational layer

⊟ GroWrk lifecycle data

EmployeesOrdersDevicesRetrievalsStorageSLAEOL
  • 150+countries
  • 120+warehouses
  • 500+companies served
  • SOC 2security posture
  • Globaldevice lifecycle infra

Ask in plain language.
See what needs attention.

GroWrk · AI operations cockpit Live

› ask growrk

"Which employee orders need my team's attention this week?"

answer 3 employee orders need customer input.

Input needed 🇩🇪 Germany

new hire laptop

Status
Waiting on employee address
Next milestone
Ready for dispatch once address is confirmed
→ add missing address
Approval needed 🇧🇷 Brazil

replacement device

Status
Awaiting device selection approval
Next milestone
Order released after approval
→ approve replacement model
Response needed 🇬🇧 United Kingdom

retrieval

Status
Employee has not scheduled pickup
Next milestone
Pickup window confirmed after employee response
→ send employee reminder

recommended actions

→ Request missing employee information → Approve replacement device → Send employee reminder → View affected employees → Export order status summary

GroWrk handles vendor, warehouse, logistics, and partner coordination behind the scenes.

live order visibility · device lifecycle status role-scoped · audit-ready

From answer to action.

See what needs your team's input, what happens next, and what GroWrk is handling behind the scenes.

› ask growrk

"Which orders are stuck in transit more than 10 days?"

answer Live tracking pulled per order — no carrier portals, no exports.

get_tracking · read · orders

› ask growrk

"Show me everything at risk of breaching SLA this week."

answer SLA status across your open orders, scoped to your access.

get_sla · read · orders

› ask growrk

"Do we have a spare MacBook Pro in storage in Mexico City?"

answer Searches your live inventory before you spend on a new device.

search_inventory · read · inventory

› ask growrk

"List devices still assigned to employees who left last quarter."

answer Assignment records cross-checked against employee status.

get_assigned_devices · read · devices

from question to action

"Order #4821 hasn't moved in two weeks — open a support ticket."

answer Creates a governed support ticket from the conversation. Read to act, in one thread.

create_support_ticket · controlled write · tickets

What AI can see and answer today.

◉

Live employee visibility

See who's onboarding, who's missing a device, and where every employee's device is right now.

▤

Order status visibility

Every order — assigned, in transit, ready for dispatch — across every region.

◷

SLA visibility

Know which milestones are on track and which ones need your input before they slip.

△

Customer action required

Missing addresses, pending approvals, employee responses — surfaced clearly.

☑

Guided next actions

Each item shows what your team needs to do and the next milestone after that.

▭

Device lifecycle status

Assigned, in storage, ready to redeploy, or eligible for end-of-life — at a glance.

The global device lifecycle,
made AI-readable.

01live

Procure

Orders & catalog

  • Pending approval
  • Catalog selected
  • Order created
02live

Deploy

Delivery & assignment

  • Address confirmed
  • Employee ready
  • Delivery milestone
03live

Support

In-life

  • Device issue
  • Replacement status
  • Warranty status
04live

Retrieve

Returns & offboarding

  • Employee response
  • Pickup scheduled
  • Return overdue
05live

Store

Warehouse

  • Device condition
  • Warehouse location
  • Redeploy readiness
06live

Redeploy

Reuse

  • Eligible device
  • Imaging needed
  • Assigned employee
07live

End-of-Life

Disposition

  • Buyback eligible
  • Recycle status
  • Wipe certificate

signals refresh continuouslyAI-readable status across every stage

Governed by design. Enterprise-ready.

AI client · authorizedConnected

› tool call requested

list_orders(requires_customer_input: true)
user identity
it.admin@customer.com · IT admin
scope check
mcp:orders:read ✓
role-scoped data
assigned countries only
⚿

OAuth sign-in

Browser-based auth. No shared passwords or manual keys.

◑

Role-aware access

AI sees only what the authenticated user already can.

⧉

Scoped tools

Structured tools — never raw SQL or open database access.

✎

Controlled writes

One workflow at a time. Validated, audit-ready.

Inherits GroWrk's existing security and permission model — authentication, role-aware access, and governance end-to-end.

Build AI workflows on
live lifecycle data.

Use GroWrk MCP to power audits, onboarding checks, lifecycle reports, and cross-system workflows across tools like Slack, Jira, Workday, and your AI agents.

01agents

Multi-step agents

Run autonomous workflows on GroWrk lifecycle data. The agent runs, the work gets done.

"Every Monday, audit devices approaching end-of-life and email a summary to IT ops."
02orchestrate

Cross-system orchestration

Combine GroWrk lifecycle data with Slack, Jira, Workday, or anything else your AI tool can reach.

"Cross-reference our GroWrk devices with our Jira tickets and Workday hires to see which new employees still need a laptop."
connector https://ai.growrk.com/mcp
01

Pick your tool

Claude, Cursor, ChatGPT, or any MCP-compatible client.

ClaudeCursorChatGPTMCP
02

Add the connector

Paste this URL into your client's connector settings.

NameGroWrk MCP
URLhttps://ai.growrk.com/mcp
03

Sign in, then ask

Authenticate with GroWrk. Your role determines tools.

OAuthRole-awareScoped

/ for developers

Build on a secure MCP interface.

Authenticated HTTP MCP with OAuth. No API keys to provision or rotate. No raw DB access.

HTTP MCPOAUTHSCOPED TOOLS

› settings → connectors → add custom connector

Name  GroWrk MCP
URL   https://ai.growrk.com/mcp

Open claude.ai → Settings → Connectors → Add custom connector. Paste the URL and sign in with GroWrk.

/ faq

Questions, answered.

What is GroWrk MCP?

GroWrk MCP is a Model Context Protocol server that gives AI assistants governed, real-time access to your GroWrk IT lifecycle data — employees, orders, devices, retrievals, storage, SLA, and end-of-life status — from the AI tools your team already uses.

Which AI tools can connect?

Claude, ChatGPT, Cursor, and any MCP-compatible client. You add the GroWrk MCP connector URL in your client's settings and sign in with GroWrk.

Is it secure?

Yes. Access uses OAuth sign-in (no shared passwords or API keys), is role-aware so the AI only sees what the authenticated user can already see, exposes structured scoped tools rather than raw database access, and all writes are validated and audit-ready. It inherits GroWrk's existing security and permission model. GroWrk maintains a SOC 2 security posture.

What data can the AI access?

Only the live operational data the signed-in user is already permitted to see — scoped by their role and region. The AI cannot run arbitrary queries or reach data outside the defined tools.

Can it take actions, or only read data?

It can do both, but writes are deliberately constrained: one validated workflow at a time, audit-ready, never open-ended database access.

What can I build with it?

Multi-step agents (e.g. weekly end-of-life audits emailed to IT ops) and cross-system workflows that combine GroWrk data with tools like Slack, Jira, or Workday.

[ AI operating layer for IT operations ]

Start connecting your AI tools to GroWrk's live operational layer.

Governed AI access to the operational system of record for global IT lifecycle management — from visibility today to orchestration next.

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read why we built this → the fleet memo