How to manage your IT assets globally with GroWrk

How to manage your IT assets globally with GroWrk

GroWrk is a global end-to-end IT equipment solution provider. Our platform offers a unique approach to IT asset management (ITAM), going beyond just tracking data. It is designed to complement and enhance your existing inventory management systems and enable the physical movement of IT assets with ease. With GroWrk, you can procure, deliver, retrieve and store IT assets in over 150 countries at the touch of a button. These features, combined with our seamless integration capabilities, MDM software enrollment, identity management, and remote control capabilities, makes GroWrk a comprehensive solution for modern IT asset management. In this article we will be showing you in more detail what sets us apart from standard ITAM software. Let's dive in!

What makes GroWrk different from other ITAMs?

Seamless integration with existing systems

growrk integrations

One of the major challenges organizations face when adopting new ITAM solutions is the disruption to existing processes. GroWrk acknowledges and addresses this challenge by offering our engineering teams expertise to create custom integrations.

GroWrk already has over 40 native integrations with our API from Bamboo HR for easy onboarding to Oomitza and Snipe-IT if you don’t want to replace your current ITAM. These integrations are a game-changer as they eliminate the need for a complete overhaul of your existing IT processes, and you can get started using the platform right away. If you can’t find your tool in our current integrations list, we will work with your team to make it possible. 

Effortless asset management

IT asset management

Most ITAMs don’t offer many features besides asset tracking and remote setup. With our platform, users can purchase new equipment from a global marketplace creating a one-stop-shop for your organization’s procurement needs.

We offer a country-specific catalog to save on shipping and customs fees, and users can decide to build custom packages for their teams or let their employees choose their equipment. As soon as you make a purchase, you can track the device from your dashboard until it arrives at its destination. 

GroWrk consolidates even more services into your dashboard, such as recovery and storage of your inventory. These are particularly beneficial for businesses looking for smooth offboarding processes for their distributed team or are having trouble storing their global inventory. With GroWrk, you get a concise overview of their IT assets while minimizing the administrative burden.

To request a retrieval from an employee, all you have to do is go to their profile and select the device that you want to recover. You will be given a prompt to explain why you are recovering the device and once it is filled out, the retrieval order will be placed. You will then want to go to your inventory from the navigation bar. From there you will see all your devices with their current statuses. The device that you designated for retrieval will be given the "processing" status.

Advanced device configuration and management

mdm software

Today's distributed work environment demands managing and configuring devices remotely an essential for security and compliance. GroWrk’s Mobile Device Management (MDM) software allows IT teams to pre-configure devices with any software requirements before they ship, ensuring they are work-ready from the moment they are unboxed.

Additionally, GroWrk offers advanced remote control features that empower IT teams to troubleshoot and manage devices wherever they are: remote lock, shut down, and wipe are crucial in maintaining security and compliance. For organizations already using MDM management solutions, GroWrk complements and syncs with them, creating a cohesive and efficient management ecosystem.

How does it work?

Import teams and integrate with your HRIS 

From the dashboard you can go to the teams option on your left side navigation and import your teams either manually or by uploading a CSV file. If you have an HRIS software that you want to integrate with GroWrk you will need to go to the Integrations tab and connect your HRIS in a couple of seconds. In this example we have BambooHR. Once you integrate your HRIS, you can automatically import your workforce into the GroWrk platform.

Upload your current inventory 

Uploading your current inventory is a similar process. You select inventory from the left navigation bar and you can either upload all your assets through a CSV file or through filling out a form. Once your equipment is within the platform, you can decide if you want it stored in a GroWrk warehouse or in your current storage setup.

Purchase new inventory

When you are ready to start procuring new equipment, you first have to create a custom catalog from your navigation bar. This feature will allow you to create country-specific equipment catalogs. Whenever you need to purchase new devices for your team, you will only see the ones available in the catalog you created for their region. Once you create your catalog, you can then go to purchase inventory option in your navigation bar and select which devices you want to procure and the quantity you want to add. You can also procure equipment directly for an employee by going to their profile.

Configure/enroll new devices in MDM

From your navigation bar, you will see two options at the bottom under device management. From there you can choose the "MDM setup" option and configure your MDM setup depending on which device you use. Then click on "Add devices" and you will get a link to install your MDM on each device. Once you have installed your MDM the device will appear in that same tab and you will be able to perform remote command options on it. 

Request retrievals and monitor inventory

To request a retrieval from an employee, all you have to do is go to their profile and select the device that you want to recover. You will be given a prompt to explain why you are recovering the device and once it is filled out, the retrieval order will be placed. You will then want to go to your inventory from the navigation bar. From there you will see all your devices with their current statuses. The device that you designated for retrieval will be given the "processing" status.

Common use cases from our customers

typeform case study

Typeform is a no-code SaaS platform specializing in engaging tools like forms, quizzes, and surveys. Their IT operations specialist faced a significant challenge when the pandemic forced them to transition to a fully remote setup. Managing a distributed workforce of over 320 employees in multiple countries, they struggled with distributing and tracking IT assets. When they discovered GroWrk, they were manually setting up devices in coworking spaces and shipping them internationally. 

GroWrk’s platform offered Typeform a comprehensive suite of services that streamlined IT asset management for their global team. Typeform was able to optimize costs, manage and procure equipment in multiple countries, and achieve enhanced visibility and control over their devices. Read the full story here.

 CCI systems case study

CCI Systems, a company specializing in telecommunications and network solutions, aimed to expand its business by establishing a private limited office in India. They encountered a significant challenge in equipping their new hires in India. With limited experience handling logistics for distributed employees globally and lacking the necessary personnel, managing this in-house was daunting and time-consuming.

To overcome these challenges, CCI Systems partnered with GroWrk. Using the platform’s procurement features, they provided the necessary IT equipment for each new hire. Over the last two years, CCI has been able to effectively hire and equip over 500 new employees in India. Read the full story here.

Why choose GroWrk for your global IT asset management needs?

Widest Global Coverage Procurement and deployment capabilities in over 150 countries.
Robust Logistics Efficient handling of large-scale and diverse client needs.
Superior User Experience Customer-feedback-driven, feature-rich dashboard.
Comprehensive IT Support Includes 24-hour AI support, global IT help desks, and on-demand warehouse support.
Custom Integration Solutions Tailored system integrations for seamless onboarding and onboarding worldwide.
Optimized Device Management Advanced preconfiguration and MDM solutions.
Competitive Pricing Customizable, cost-effective plans for global operations.
Market Leadership Renowned among top-tier companies globally for IT solutions.

 

Learn more about how GroWrk can save your IT operations time and money by speaking with one of our product specialists

Mark Gregory

February 1

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