Not happy with Workwize? Here are 6 competitors you should consider

Choosing the right IT asset management platform for your distributed team is critical to keeping operations running smoothly. While Workwize promises a lot, many users have expressed frustration with the platform:

"Workwize offers a zero-touch experience for employees, but their feature doesn't work – the employee cannot choose the equipment. The platform is not functioning properly. Delivery time is 2-3 weeks for Western Europe, and there is no global coverage. The BambooHR integration does not work, and there's no depreciation feature."

Another user noted:

"Workwize promises a lot but fails to deliver. The user interface is clunky and outdated, and the features are limited compared to other similar platforms. I found myself frustrated with the lack of customization options and the slow loading times. I wouldn't recommend Workwize to anyone looking for a reliable and efficient project management platform."

If you’re feeling the same, you may want to explore these alternative IT asset management platforms, each with its unique strengths.

6 Workwize alternatives to consider

1. GroWrk

Since 2019, GroWrk has been a trusted IT asset management platform, providing end-to-end services for distributed teams. With a proven logistics network and global coverage across 150+ countries, GroWrk consistently meets a 99.5% delivery SLA, making it a reliable choice for companies needing comprehensive IT support.

Key differentiators:

• Proven market maturity: GroWrk's established logistics network and SOC 2 certification guarantee security and efficiency. Unlike newer platforms like Workwize, GroWrk delivers reliable service globally and maintains a high SLA delivery rate.

• Intuitive interface and extensive integrations: GroWrk’s platform is designed for simplicity and efficiency, with over 40 native integrations. Whether you’re using payroll systems, ITAM tools, or HR software, GroWrk helps automate much of your IT operations.

• Exceptional customer support: With dedicated customer support agents and an AI chatbot for real-time assistance, GroWrk ensures any issues are quickly resolved. Workwize, by comparison, is often criticized for its slow, unresponsive support.

• Flexible lifecycle management: GroWrk offers multiple options for device disposal, including recycling and buyback, ensuring your IT assets are managed responsibly throughout their lifecycle.

Best for: Companies seeking a mature, well-integrated IT asset management solution with global reach.

Pros:

• Extensive global coverage (150+ countries)
• 40+ native integrations
• Dedicated customer support and AI chatbot
• Clear, upfront pricing without hidden fees

Cons:

• More cost-effective for companies with more than 50 employees

2. Hofy (Now Deel IT)

Hofy is another platform designed to serve distributed teams, providing IT equipment to over 120 countries. Its main strength lies in delivering workplace equipment quickly and efficiently, but when compared to GroWrk, it falls short in several areas.

Key features:

• Automated workflows: Hofy simplifies the process of procuring, deploying, and retrieving IT equipment through its streamlined platform.
• Global reach: While Hofy covers a large number of countries, its service level agreements (SLAs) and procurement pricing can be inconsistent, especially outside of major regions.

Key drawbacks:

• Limited global coverage: GroWrk operates in 150+ countries, offering consistent pricing and service across all regions. Hofy covers fewer countries and has been criticized for charging more for procurement and retrieval in less accessible areas.
• Pricing transparency: While GroWrk offers clear, predictable pricing, Hofy’s tiered model includes additional fees for support, configuration, and maintenance, which can lead to unexpected costs.
• Device ownership: Hofy operates on a leasing model, giving you less flexibility compared to GroWrk, which allows full ownership of devices.

Best for: Distributed teams needing quick deployment but willing to compromise on global reach and pricing transparency.

Pros:

• Strong support network
• Automated procurement workflows
• 120+ countries covered

Cons:

• Limited product catalog based on region
• Higher associated costs for support and configuration
• No device ownership options

3. Firstbase

Firstbase focuses on delivering and retrieving IT equipment for distributed teams, offering zero-touch deployment and a simple platform to manage IT assets. However, it doesn't match GroWrk's comprehensive global coverage or flexibility.

Key features:

• Zero-touch deployment: Like GroWrk, Firstbase offers a hands-off approach to sending IT equipment to employees, simplifying the process for IT teams.
• Compliance focus: Ensures compliance with regional regulations, but lacks GroWrk’s broader sustainability practices and disposal options.

Key drawbacks:

• Limited global coverage: Firstbase covers fewer countries, with gaps in service compared to GroWrk’s reach in 150+ regions.
• Transparent and flexible pricing: GroWrk offers a flexible pricing model based on the number of workstations, without implementation or onboarding fees. Firstbase, by contrast, charges additional fees for setup and onboarding.
• Feature-rich platform: GroWrk’s platform offers advanced features like AI chatbots, expense tracking, and audit logs, which Firstbase lacks.

Best for: Teams that prioritize zero-touch deployment but need less extensive global coverage.

Pros:

• Simple deployment
• Compliance features

Cons:

• Additional fees for onboarding
• Limited dashboard insights
• Smaller global footprint

4. Allwhere

Allwhere offers a cloud-based platform for managing IT assets, but its global coverage and platform features are still in development compared to GroWrk.

Key features:

• End-to-end asset management: Allwhere manages procurement, deployment, maintenance, and disposal through its platform.
• Real-time tracking: Provides visibility into your IT assets, but the platform lacks the depth and integrations offered by GroWrk.

Key drawbacks:

• Global coverage: While GroWrk covers 150+ countries with consistent SLAs, Allwhere struggles with limited reach, especially in regions like LATAM and APAC.
• User interface: GroWrk’s platform includes advanced features like expense tracking, legal holds, and an asset depreciation tracker, while Allwhere’s platform is still developing these capabilities.
• Customer support: GroWrk’s dedicated support specialists and AI chatbot provide fast response times, while Allwhere has been criticized for slow support.

Best for: Teams needing basic IT asset management but willing to accept limited geographic coverage.

Pros:

• Good real-time tracking
• Covers procurement, deployment, and disposal

Cons:

• Limited global reach
• Underdeveloped platform features
• Slower customer support

5. Retriever

Retriever specializes in secure retrieval of IT equipment, particularly laptops, making it ideal for companies focused on offboarding and retrieval processes. However, it lacks broader asset management features.

Key features:

• Fast retrieval: Receiver offers rapid retrieval of IT assets, including padded shipping boxes and tracking to ensure safe returns.
• Environmentally conscious disposal: Receiver provides eco-friendly disposal options for retrieved devices.

Key drawbacks:

• Limited services: Receiver only focuses on retrieval, lacking procurement, management, and deployment capabilities found in platforms like GroWrk.
• Geographic limitations: Its service is mostly limited to the US, Canada, and the UK, with far fewer international options than GroWrk.

Best for: Organizations focused primarily on IT equipment retrieval, especially during offboarding.

Pros:

• Secure retrieval process
• Environmentally friendly disposal options

Cons:

• Limited geographic coverage
• Focused solely on retrieval, lacking broader asset management features

6. Asset Panda

Asset Panda is primarily an inventory management platform with a strong focus on tracking and reporting. However, it doesn’t provide the full suite of IT asset management features that GroWrk offers.

Key features:

• Tracking and reporting: Asset Panda excels at tracking and managing various types of equipment, including IT hardware, with options for barcodes and RFID tags.
• Custom workflows: Customize workflows for maintenance, audits, and check-ins.

Key drawbacks:

• Limited asset management capabilities: Asset Panda doesn’t handle procurement, deployment, or disposal, focusing solely on tracking.
• Lacks global reach: Compared to GroWrk, which covers 150+ countries, Asset Panda is more suited for smaller, localized operations.

Best for: Companies looking for advanced inventory tracking but not full IT asset management.

Pros:

• Strong tracking features
• Customizable workflows

Cons:

• Lacks procurement and deployment features
• Limited global coverage

Conclusion: Choose the right alternative for your team

Workwize may be a tempting option, but if you're looking for a reliable IT asset management platform with global reach, transparent pricing, and comprehensive features, GroWrk is your best bet. It excels in all areas—from customer support and integration capabilities to lifecycle management and sustainability. If your business needs a solution that delivers results consistently across the globe, GroWrk is the clear choice.