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Firstbase | |
| Global Coverage | Comprehensive 150+ countries, including hard-to-reach regions | Limited, with gaps in coverage |
| Pricing Structure | Flexible 12-month contract, monthly fee based on number of workstations. Lite A La Carte (PAYG) model available | 12-month commitment, additional fees |
| Implementation Fee | None | Yes |
| Onboarding/Offboarding Fee | None | Yes |
| Integrations | 40+ native integrations | 40+ native integrations |
| Customer Support | Quick response, dedicated account managers, AI chatbot | Dedicated customer support but no AI chatbot |
| Dashboard Features | Advanced, including expense reports, device history, task manager | Basic asset management features but lack advanced insights |
| Sustainability Practices | Comprehensive with certified data protection, legal hold for retrieved devices, 4 options for device disposal including recycle and buyback | Effective with certified device disposal but limited in certain regions |
Adaptable
"GroWrk is open to continual improvement of their product, and open to honest constructive feedback. Their platform and user experience has kept getting better and better over the almost year I have been using them. They have really helped us get hardware in the hands of our growing company in a timely manner. Special shoutout to our CSM & IT team for their willingness to be there every step of the way."
Global Solution
"Through their processes and the stewardship of your account/customer sucess manager - you can expect a consistent experience across your geographic footprint. My team members whether they are in Chile, Colombia, Brazil, Argentina, Urugay, etc - I can expect they'll receive similar service and Growrk effectively functions like an extension of my team. This applies to onboarding new employees, collections and returns for repairs or offboarding at the end of an employee tenure."
Transformative
“It was night and day from our old processes. Not just about the time savings, but the stress savings alone probably kept me from an ulcer!”
Stability
“The efforts of GroWrk's logistics team have been instrumental in bringing stability to our asset management, ensuring that everything is under control. Their support has made a significant difference in maintaining the consistency and efficiency of our operations.”
Advanced
"Their platform and user experience has kept getting better and better over the almost year I have been using them. They have really helped us get hardware in the hands of our growing company in a timely manner. Special shoutout to our CSM & IT team for their willingness to be there every step of the way."
Efficiency
“With GroWrk employees get their laptops right from the start. Equipment goes into our device management system. We can monitor our inventory and assign or pull back equipment as needed. It’s been a huge time saver and a big stress reduction.”
Responsive
"The team and my account manager are always quick to respond, flexible, and transparent with how they resolve our needs.
GroWrk has done a great job at being the leader in expanding their scope for the places I need equipment purchased, stored, and maintained. I've had experiences of employees who are remote and traveling in all sorts of locations be able to get replacement equipment in a convenient way because of GroWrk's wide network and quick responsiveness."
Intuitive
"GroWrk has been a great solution for managing IT equipment for our teams across LATAM. GroWrk has helped streamline some of our processes for deploying devices to team members in different locations. The platform is easy to navigate, and the ability to track inventory remotely is helpful."
