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How to send IT equipment to Tunisia

Are you looking to send IT equipment to remote teams in Tunisia? At GroWrk, we specialize in simplifying cross-border IT asset management, ensuring seamless delivery of laptops, servers, and other essential devices to Tunisia. From logistics to customs clearance and regulatory compliance, we handle everything so you can focus on business growth.

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At a glance

Tunisia is a growing hub for IT and digital transformation in North Africa, with a rapidly evolving tech ecosystem. The country has invested heavily in IT infrastructure, digital education, and software development, making it an attractive destination for IT outsourcing and remote tech teams.

CURRENCY

Tunisian Dinar (TND)

OFFICIAL LANGUAGE

Arabic

(French is widely used in business)

TIME ZONE

GMT+01:00

Central European Time (CET) GMT+01:00

CUSTOMS DUTY ON ELECTRONICS

Typically 10-30% customs duties and 19% VAT

SHIPPING LEAD TIME

5-12 days

(depending on shipping method and customs clearance)

IT OUTSOURCING MARKET

Rapidly growing, with an increasing demand for cloud computing, fintech, and digital transformation services. The market is expected to reach US$271.80 million in 2025.

Overview of IT operations in Tunisia

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Growing IT sector: Tunisia’s IT industry is expanding, particularly in fintech, AI, and cybersecurity, with government support encouraging digitalization and investment in tech startups..

Reliable IT infrastructure: The country has a well-developed fiber network, modern data centers, and expanding cloud computing services that support businesses and international corporations.

Skilled workforce: Tunisia boasts a strong pool of IT professionals skilled in software engineering, network security, and artificial intelligence, making it a strategic location for remote teams.

Regulatory compliance: The country enforces strict data protection laws under the Personal Data Protection Law (Law No. 2004-63), which impacts IT operations and data security practices.

Evolving tech ecosystem: Tunis, Sfax, and Sousse are major tech hubs, home to innovation centers, startup accelerators, and multinational IT firms.

 

Shipping IT equipment to Tunisia: What you need to know

Customs regulations

Tunisia enforces strict customs regulations for the import of IT equipment. Shipments must comply with the Tunisian Customs Authority’s requirements for classification, documentation, and duty payments.

  • Customs authority: The Tunisian Customs Administration oversees all imports and ensures compliance with local laws.
  • Import duties: IT equipment is subject to customs duties based on its classification under the Harmonized System (HS) Codes.
Duties and taxes
  • Customs duties: IT equipment, such as laptops, desktops, and accessories, may be subject to duties ranging from 10% to 30%, depending on the classification and intended use. Businesses importing large quantities may be eligible for preferential duty rates under certain trade agreements. Additionally, special permits may be required for high-value or specialized IT equipment, which can impact the final importation cost.
  • HS codes: Accurate classification is essential for determining applicable duties and taxes, as misclassification can lead to unexpected fees, delays, or even shipment rejections by Tunisian Customs. Ensuring the correct HS Codes and proper documentation not only expedites clearance but also helps businesses manage costs effectively.
  • Value Added Tax (VAT): Tunisia applies a 19% VAT on most imported goods, including IT equipment, calculated on the total value, which includes shipping fees, customs duties, and any applicable insurance costs. Businesses should ensure accurate VAT calculations to avoid discrepancies during customs clearance. Additionally, certain exemptions or reduced VAT rates may apply for imports related to government projects, educational institutions, or research initiatives.
  • VAT exemptions: Some exemptions or reductions may apply for government, educational, or research-related imports, particularly for projects that contribute to national development, innovation, or scientific research. Businesses involved in these sectors should verify their eligibility with the Tunisian Customs Authority to benefit from reduced VAT rates or waived duties.
Required documentation
  • Commercial Invoice: A detailed invoice from the seller stating the description, quantity, and value of the IT equipment.
  • Packing List: Specifies the contents of the shipment, including item descriptions, weight, and dimensions.
  • Bill of Lading (Sea Freight) / Air Waybill (Air Freight): Issued by the shipping company as proof of shipment. Contains details of the sender, receiver, and transportation method.
  • Certificate of Origin: Confirms the country where the IT equipment was manufactured. Helps determine applicable customs duties and trade agreements.
  • Import Duty Payment Proof: Receipt or confirmation of payment for customs duties and taxes (if applicable).
  • SONCAP Certificate: Provided by Standards Organization of Nigeria Conformity Assessment Program, required for regulated products to ensure they meet Nigerian standards.
  • Form M: A mandatory import declaration form issued by the Central Bank of Nigeria (CBN).
  • Pre-Arrival Assessment Report (PAAR): Issued by Nigeria Customs after reviewing Form M and shipment details.
  • Regulatory Licenses (If Applicable): Certain IT equipment, such as telecom devices, may require additional permits from regulatory bodies like the Nigerian Communications Commission (NCC).
Import Restrictions
  • Export control regulations: Tunisia enforces strict export controls for sensitive IT equipment, including encryption technology and high-performance computing devices, which may require special permits from the government. Businesses must ensure compliance with the Ministry of Communication Technologies and other regulatory authorities to avoid shipment delays or legal penalties.
  • Electronic Waste (E-Waste) regulations: Importers of used IT equipment must comply with Tunisia’s environmental regulations, including responsible recycling and disposal measures. Companies must register with authorized e-waste recycling programs and follow strict disposal guidelines to reduce environmental impact. Failure to comply can result in penalties and legal repercussions, making it essential to stay updated with Tunisia’s evolving sustainability policies.
  • Battery regulations: Lithium-ion batteries are classified as hazardous goods and must meet International Air Transport Association (IATA) packaging and labeling requirements for air transport. Proper documentation, including Material Safety Data Sheets (MSDS), is required for shipping to Tunisia. Additionally, importers must comply with Tunisia’s hazardous materials regulations to prevent shipment delays and legal issues.
New vs. Used equipment
  • New IT equipment: Subject to VAT (19%) and customs duties (10-30%), with possible exemptions or reductions for government or research-related projects. Businesses should verify eligibility with the Tunisian Customs Authority to minimize costs and ensure compliance.
  • Used or refurbished equipment: Requires strict compliance with Tunisia’s e-waste regulations, including proper disposal through authorized recycling programs. Importers may also require additional approvals from environmental authorities to ensure compliance with sustainability guidelines.
Customs clearance process
  • Customs declarations: Ensure all paperwork is completed and double-check for accuracy to avoid delays.
  • Customs inspection: Some shipments may undergo random checks as part of Tunisia’s import security measures.
  • Duty and VAT payments: Payments must be cleared before release to ensure smooth customs processing and avoid shipment delays.
Penalties for non-compliance
  • Fines: Improper declaration or non-compliance with regulations can result in penalties ranging between 2000 to 5000 Dinars.
  • Legal consequences: Data security violations or incorrect handling of IT equipment may result in additional fines.
  • Environmental impact fines: Failure to comply with e-waste disposal laws can lead to environmental penalties.

Checklist for sending laptops to Tunisia

When shipping laptops to Tunisia, it’s important to follow a few best practices to ensure the process goes smoothly, and your equipment arrives safely and on time. Here are some helpful shipping tips:

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  • Checklist Select trusted couriers: Choose reliable couriers such as GroWrk, DHL, UPS, FedEx, or La Poste Tunisienne for international shipping. These carriers offer tracking services and are experienced in navigating Tunisian customs procedures.
  • ChecklistCheck service levels: Select the appropriate shipping option based on urgency. Express shipping (3-6 days) for high-priority deliveries. Standard shipping (7-14 days) for cost-effective options.
  • ChecklistUse high-quality packaging: Secure laptops with sturdy, padded boxes and protective materials like bubble wrap, foam inserts, or air cushions to prevent damage during transit.
  • Checklist Disassemble where possible: If shipping accessories like chargers, docking stations, or monitors, package them separately to prevent damage. Remove detachable components if applicable.
  • Checklist Label clearly: Ensure the recipient’s name, address, and contact details are correctly labeled. Mark the package as "fragile" to encourage careful handling.
  • Checklist Accurate product descriptions: On the commercial invoice, provide a detailed and accurate description of the laptop, including its brand, model, and serial number. Inaccurate descriptions may cause customs delays.
  • Checklist Value declaration: Declare the correct value of the laptop to avoid under- or over-declaring, which could lead to customs inspections or fines. The declared value determines any applicable duties and taxes.
  • Checklist Customs declarations: All international shipments to Tunisia require customs processing. Include: Tunisian Customs Declaration (Déclaration en Douane), commercial invoice, packing list, and Proforma Invoice (if applicable)
  • ChecklistProof of origin: If applicable, include a certificate of origin to benefit from preferential trade agreements, such as the Tunisia–EU Association Agreement, which may reduce customs duties.
  • Checklist Understand import duties & taxes: Laptops are typically subject to 0% customs duty, but subject to VAT at 19%, calculated on the CIF value (Cost + Insurance + Freight). Additional consumption tax or customs handling fees may apply depending on product specifications.Checklist
  • ChecklistPre-pay duties and taxes: Some couriers allow for pre-paid duties and taxes to simplify customs clearance and prevent the recipient from facing unexpected charges upon arrival.
  • Checklist Protect against loss or damage: Consider purchasing shipping insurance for high-value laptops to protect against loss, theft, or damage during transit.
  • Checklist Compliance with Tunisian regulations: Laptops with wireless or Bluetooth modules may require approval from the National Frequencies Agency (ANF) or Ministry of ICT for commercial imports.
  • Checklist Use tracking tools: Major couriers provide real-time tracking—monitor shipments closely to anticipate customs clearance updates and delivery progress.
  • Checklist Stay in touch with the recipient: Notify the recipient about the expected delivery timeline, tracking updates, and any customs-related requirements to avoid delays.
  • Checklist Expect weather and seasonal delays: Plan for potential delays during Ramadan, Eid, or national holidays, as well as during the summer heat or winter storms in some regions.
  • Checklist Tunisian domestic delivery options: For final delivery, consider La Poste Tunisienne, Aramex Tunisia, or regional couriers like Rapid-Poste or ChronoPost Tunisia for reliable local distribution.
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Average cost of IT Equipment in Tunisia

Laptops (Business Grade):

  • Mid-range: TND 3,000 - TND 7,000
  • High-end: TND 7,000 - TND 14,000
    High-end models such as Apple MacBook Pro, Dell XPS, and Lenovo ThinkPad are priced on the higher end.​

Monitors (Business Grade):
  • Standard: TND 750 - TND 1,800
  • Ultrawide/4K: TND 2,500 - TND 5,000
    Monitors from trusted brands like Dell, Samsung, and LG typically range within these prices, with 4K or ultrawide models costing more.​

Desktops (Business Grade):
  • Standard Desktop PC: TND 1,800 - TND 6,000
  • Workstation Desktop (for high-performance tasks):  TND 6,000 - TND 18,000+
    Prices depend on the brand and specifications, with options from HP, Lenovo, and Apple among the most common.​

Printers (Laser):
  • Standard Office Printers: TND 700 - TND 1,800
  • High-Volume Printers: TND 3,500 - TND 10,000
    Leading brands such as HP, Canon, and Brother offer a wide range of models for office environments.

Public holidays & IT work hours to plan your shipment

Key public holidays in Tunisia:

  1. Independence Day – March 20
  2. Labor Day – May 1
  3. Republic Day – July 25
  4. Revolution Day – January 14
  5. Eid al-Fitr, Eid al-Adha – Islamic calendar-based holidays

 

Typical work hours for IT professionals

  • Standard workweek:
    • The typical workweek is 40 to 45 hours, with standard business hours from 8:00 AM to 5:00 PM, Monday to Friday.
    • Many IT companies allow flexible working hours, where employees may start between 7:00 AM and 9:00 AM and finish between 4:00 PM and 6:00 PM, depending on the employer’s policies.
    • Employees usually take a lunch break of 30 minutes to 1 hour.
  • Overtime regulations:
    • Overtime is regulated under Tunisia’s labor laws.
    • Employees may not work more than 10 hours of overtime per week.
    • Overtime pay is typically 1.5 times the hourly wage on weekdays and double on Sundays and public holidays.
    • Some companies offer time-off-in-lieu instead of overtime pay.

What to consider when retrieving IT equipment from employees in Tunisia

Local delivery and logistics services
  • GroWrk: GroWrk provides seamless logistics for IT equipment retrieval and delivery in Tunisia and 150+ countries worldwide. Their services ensure end-to-end IT asset management, from procurement to device retrieval, making it an excellent choice for businesses with remote teams. They also offer secure data wiping and device redeployment to optimize IT asset utilization.
    DHL Express Tunisia: DHL Express offers secure, fast, and reliable shipping services, catering to both businesses and individuals. Their door-to-door delivery service ensures efficient logistics, while their tracking system allows for real-time shipment monitoring. DHL also provides express international shipping options with customs clearance support.
    FedEx Tunisia: Ensures standard and express shipping with customs clearance expertise. With specialized solutions for high-value shipments, FedEx offers temperature-controlled logistics, secure packaging options, and a range of delivery speeds, ensuring safe transport for IT equipment.
    RAM Hand-to-Hand Couriers: RAM offers domestic and international courier services at competitive rates, making it an affordable choice for small businesses and individual shippers. Their logistics network includes express mail services, freight options, and delivery tracking, ensuring smooth operations for IT equipment shipments.
    Pargo: Pargo provides drop-off and collection points for flexible IT equipment retrieval. Their extensive network of pickup locations allows businesses and individuals to collect shipments at their convenience, reducing delivery time and enhancing accessibility, particularly for customers in remote areas.
Inventory management
  • Update asset records: As IT equipment is retrieved, update your inventory management system to reflect the return of assets. This allows for accurate tracking and reporting of company property.
  • Use barcodes/asset tags: If possible, use barcode labels or RFID tags for easy identification and tracking of returned assets.
Logistics challenges for remote locations
  • Longer delivery times: Remote areas may experience delays due to limited infrastructure, lack of paved roads, and unpredictable weather conditions. These factors can extend shipping timelines significantly compared to urban centers.
  • Higher shipping costs: Rural deliveries often come with extra fuel and handling fees, as couriers must navigate challenging routes and cover longer distances with lower package volumes.
  • Limited service availability: Some couriers do not offer daily services in remote locations, requiring businesses to schedule shipments in advance or opt for alternative logistics solutions.
  • Customs and regulatory hurdles: Import/export regulations for high-tech equipment can cause delays, especially when additional permits or documentation are needed for clearance.
  • Lack of tracking updates: Remote locations may experience inconsistent internet connectivity, resulting in delays in real-time tracking updates and making it challenging for recipients to anticipate exact delivery times accurately.
Equipment agreement with employees
  • Clarify responsibilities: Define the employee's obligation to return equipment in good condition.
  • Outline the return process: Provide detailed instructions for returning equipment, including timelines and designated return methods.
  • Specify consequences: Clearly state the repercussions for non-return or damage, such as financial liability or legal action.

How to dispose of IT equipment in Tunisia

E-Waste Recycling:

  • Certified E-Waste handlers: Businesses must dispose of IT equipment through registered e-waste recycling providers in compliance with Tunisia’s environmental laws.
  • Drop-off recycling centers: Individuals and businesses can drop off outdated IT devices at designated e-waste collection points or certified recycling facilities.

Data Destruction:

  • Wipe data completely: Use certified software to erase all stored data to prevent unauthorized access.
  • Physical destruction: For highly sensitive data, consider shredding or degaussing hard drives and SSDs.

Repurposing or Donating:

  • Support education & communities: Donate working computers to schools, non-profits, or community programs.
  • Internal reuse: Older devices can be reassigned for secondary tasks before disposal.

Manufacturer Recycling Programs

  • Brands like Dell, HP, and Apple offer take-back programs for safe recycling or refurbishment. These programs ensure that old or used IT equipment does not end up in landfills, helping to reduce environmental impact. Many manufacturers provide incentives, such as discounts on new devices, for customers who return old equipment for proper disposal.
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Local IT Outsourcing Solutions in Tunisia

You can streamline your IT logistics and asset management with GroWrk’s comprehensive global solution. Whether it’s shipping equipment or managing IT assets across multiple regions, GroWrk helps you stay compliant and efficient every step of the way. Here’s why GroWrk is the ideal partner for managing your IT assets in Tunisia:

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1. Wide global coverage

With operations in over 150 countries, including Tunisia, GroWrk ensures seamless IT equipment deployment for teams, no matter where they are. Our in-depth knowledge of Tunisian regulations guarantees compliance and efficiency tailored to your business needs.
2. End-to-end asset management

From procurement to deployment, maintenance, and secure disposal, GroWrk manages the full lifecycle of IT assets. This allows businesses to focus on growth while ensuring smooth and secure IT operations.
3. Intuitive platform for easy deployment

Our centralized platform simplifies IT equipment management by enabling real-time tracking, shipment monitoring, and asset usage insights. This reduces administrative workload and enhances operational efficiency across Tunisian offices.
4. Smooth delivery and equipment retrieval

GroWrk ensures the smooth delivery of IT equipment to employees throughout Tunisia. We also manage the return of devices from departing employees, making the process cost-effective, streamlined, and hassle-free.
5. Compliance with Tunisian import regulations

We handle all aspects of IT import compliance, including customs clearance, VAT, and electronic equipment regulations. By aligning with Tunisian customs requirements, GroWrk prevents delays and ensures a smooth supply chain.
6. Efficient repairs and maintenance

From routine servicing to urgent repairs, we coordinate IT equipment upkeep to minimize downtime. Our expert technicians ensure that devices remain in optimal working condition, allowing employees to stay productive.
7. 24/7 Support for peace of mind

Our dedicated IT asset management support team is available round-the-clock to assist with IT asset management, logistics, and troubleshooting. With GroWrk, businesses in Tunisia can rely on expert support anytime.

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