How to send IT equipment to Mexico

CURRENCY

Mexican Peso (MXN)

OFFICIAL LANGUAGE

Spanish

TIME ZONE

CST

(Ranges nationally from EST, CST, MST, PST)

CUSTOMS DUTY ON ELECTRONICS

19%

Mexico imposes a 19% tax on imports from countries without free-trade agreements, including China. However, imports from the U.S. and Canada are exempt from duties for purchases under $50, with a 17% duty for those between $50 and $117.

SHIPPING LEAD TIME

5-8 business days

Standard shipping from the U.S. to Mexico typically takes 5–8 days, depending on the carrier and specific locations.

IT OUTSOURCING MARKET

$6.74 billion

The revenue in the IT Services market is expected to demonstrate a steady annual growth rate of 5.40% from 2025 to 2029.

Expanding IT sector: Mexico's IT industry is experiencing rapid growth, driven by increasing demand for software development, cybersecurity, and tech services.

Government initiatives: Programs like Mexico Digital foster innovation and attract investments in technology.

Skilled workforce: Mexico offers a large, highly skilled, and bilingual workforce, making it an attractive destination for IT outsourcing.

Cost advantages: Competitive labor costs provide businesses with a cost-effective solution for IT services.

Geographic advantage: Mexico’s proximity to the U.S. aligns with North American time zones, enabling seamless real-time collaboration.

Customs regulations

All IT equipment shipped to Mexico must comply with Mexican customs laws. Items must be declared accurately, and specific documentation is required for clearance.

Duties and taxes

When shipping IT equipment to Mexico, customs duties typically include a 16% VAT (Value Added Tax) on most goods. Electronic items may also incur additional taxes depending on their classification. For high-value items, customs duties can range from 0% to 20% depending on the specific product category and its declared value.

Required documentation

Commercial Invoice
Packing List
Import Declaration Form
Technical Specifications Sheet
Certification of Origin
Proof of Purchase or Donation
Importer Registration (for companies)
Additional Certifications or Permits (if applicable for specific technologies or used items)

Import restrictions

Certain high-tech items, such as those involving encryption technology, may require special permits or be subject to additional scrutiny. Additional documentation may also be required for used equipment, such as proof of refurbishment or data wiping certificates.

Software Licenses: Devices with pre-installed software must have valid licenses that comply with Mexican intellectual property laws.
Encryption Standards: Laptops and devices with advanced encryption technologies may require special permits for import due to national security considerations.
Environmentally Sensitive Devices: IT equipment containing hazardous materials must comply with Mexico's environmental regulations for e-waste disposal, ensuring proper handling and recycling of electronic waste.

New vs. Used equipment

New Electronics: New items typically undergo standard customs processing with required documentation, such as a commercial invoice, packing list, and proof of purchase.
Used Electronics: Importing used laptops or IT equipment requires additional certifications, including:
- Proof of Data Wiping: Ensures compliance with Mexico’s data protection laws, such as the Federal Law on Protection of Personal Data Held by Private Parties.
- Condition Certification: A document certifying that the equipment has been refurbished and is in working condition.
- Environmental Compliance: Mexico enforces strict e-waste disposal policies, so businesses must ensure compliance when importing used equipment.

Data privacy laws

Mexico enforces data privacy regulations through the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), which closely aligns with international frameworks like the GDPR. Key compliance factors include:

Data Protection: Devices containing sensitive or personal data must meet the requirements of the LFPDPPP to ensure data is protected during the import process.
Data Wiping: IT equipment being imported into Mexico must have all sensitive information completely wiped to prevent breaches, in compliance with Mexican data protection standards.
Global Alignment: Mexico’s data protection law is compatible with global standards, ensuring international data handling is secure.

Penalties or fines for non-compliance

Environmental Penalties: Improper disposal of e-waste, such as dumping or burning IT equipment, can lead to fines under Mexico’s environmental regulations, including the General Law for the Prevention and Integral Management of Wastes. Companies and individuals are required to ensure that electronic waste is disposed of responsibly. Non-compliance may result in fines and legal consequences, with penalties depending on the severity of the violation.
Data Protection Violations: Improper disposal or failure to erase sensitive data from IT equipment could violate Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). This law is aligned with international standards like the GDPR. Non-compliance can lead to legal action and hefty fines. For example, businesses may face fines ranging from MXN 20,000 to MXN 5,000,000 depending on the severity of the breach and the data protection violations.

Select trusted couriers: Choose reliable couriers such as GroWrk, DHL, UPS, FedEx, or Estafeta for international shipping. These carriers offer tracking services and have experience handling Mexican customs procedures.
Check service levels: Select the appropriate shipping option based on urgency. Express shipping (2-5 days) for high-priority deliveries. Standard shipping (5-10 days) for cost-effective options.
Use high-quality packaging: Secure laptops with sturdy, padded boxes and protective materials like bubble wrap, foam inserts, or air cushions to prevent damage during transit.
Disassemble where possible: If shipping accessories like chargers, docking stations, or monitors, package them separately to prevent damage. Remove detachable components if applicable.
Label clearly: Ensure the recipient’s name, address, and contact details are correctly labeled. Mark the package as "fragile" to encourage careful handling.
Accurate product descriptions: On the commercial invoice, provide a detailed and accurate description of the laptop, including its brand, model, and serial number. Inaccurate descriptions may cause customs delays.
Value declaration: Declare the correct value of the laptop to avoid under- or over-declaring, which could lead to customs inspections or fines. The declared value determines any applicable duties and taxes.
Customs declarations: Complete and include necessary customs paperwork, such as the Mexican Customs Declaration (Pedimento Aduanal), Commercial Invoice, and Packing List to ensure smooth clearance.
Proof of origin: If applicable, include a certificate of origin to determine eligibility for duty-free import under USMCA (if shipping from the U.S. or Canada).

Understand import duties & taxes: Laptops are generally duty-free under Mexico’s tariff rules but are subject to VAT (16%) and potential customs processing fees.
Pre-pay duties and taxes: Some couriers offer an option to pre-pay import duties and taxes, streamlining customs clearance and preventing the recipient from paying additional fees upon arrival.
Protect against loss or damage: Consider purchasing shipping insurance for high-value laptops to protect against loss, theft, or damage during transit.
Compliance with Mexican regulations: Ensure compliance with NOM (Normas Oficiales Mexicanas) standards for electronics and environmental regulations like RoHS (Restriction of Hazardous Substances) before shipping.
Use tracking tools: Major couriers provide real-time tracking—monitor shipments closely to anticipate customs clearance updates and delivery progress.
Stay in touch with the recipient: Notify the recipient about the expected delivery timeline, tracking updates, and any customs-related requirements to avoid delays.
Expect weather and seasonal delays: Hurricane season and peak shipping times (e.g., holiday periods, El Buen Fin) can cause delays. Plan shipments accordingly.
Mexican domestic delivery options: For final delivery, consider working with Estafeta, Redpack, DHL Mexico, or regional courier services for efficient last-mile distribution.

Laptops (Business Grade):

Mid-range: $600 - $1,200
High-end: $1,200 - $2,500+
High-end models such as Apple MacBook Pro, Dell XPS, and Lenovo ThinkPad are priced on the higher end.

Monitors (Business Grade):

Standard: $150 - $300
Ultrawide/4K: $400 - $1,000
Monitors from trusted brands like Dell, Samsung, and LG typically range within these prices, with 4K or ultrawide models costing more.

Desktops (Business Grade):

Standard Desktop PC: $500 - $1,500
Workstation Desktop (for high-performance tasks): $1,500 - $3,500+
Prices depend on the brand and specifications, with options from HP, Lenovo, and Apple among the most common.

Printers (Laser):

Standard Office Printers: $150 - $400
High-Volume Printers: $600 - $2,000+
Leading brands such as HP, Canon, and Brother offer a wide range of models for office environments.

Key public holidays in Mexico:

New Year’s Day (Año Nuevo) – January 1
Constitution Day (Día de la Constitución) – February 5
Benito Juárez’s Birthday (Día de Benito Juárez) – March 21
Labor Day (Día del Trabajo) – May 1
Independence Day (Día de la Independencia) – September 16
Revolution Day (Día de la Revolución) – November 20
Christmas Day (Navidad) – December 25

Religious holidays such as Easter (Semana Santa), Day of the Dead (Día de los Muertos), and Religious Festivals based on the Catholic calendar, including the Feast of Our Lady of Guadalupe (Día de la Virgen de Guadalupe) on December 12, also affect work schedules.

Typical work hours for IT professionals

In Mexico, the standard workweek for IT professionals typically follows a 40-hour schedule, usually from 9:00 AM to 6:00 PM, with a one-hour lunch break. However, many IT professionals, particularly in roles like software development or project management, may have flexible hours or remote work arrangements. These flexible working hours allow IT professionals to better align with global teams, reducing downtime and improving efficiency.

Local delivery and logistics services

GroWrk: With an extensive network of global shipment partners, GroWrk can efficiently manage the retrieval of IT equipment from employees across Mexico.
Estafeta: One of Mexico’s largest delivery companies, Estafeta offers reliable services for both small and large shipments, with tracking and insurance options to ensure the safe return of IT equipment.
DHL: Known for its international reach, DHL provides efficient equipment retrieval services, offering comprehensive solutions for urban and remote locations within Mexico.
Correos de México: The national postal service, Correos de México, provides cost-effective logistics services and is a reliable option for budget-conscious equipment returns, particularly for smaller shipments.

IT Inventory Management

Asset Tracking: Maintain an up-to-date inventory of all IT equipment. When retrieving devices, ensure they are logged back into your asset management system for tracking purposes. This will help prevent loss or misplacement of devices.
Decommissioning or Reallocation: Decide whether the equipment will be reused, refurbished, or recycled. If reallocated, ensure that it’s wiped and set up for the next employee. If decommissioned, follow the proper disposal or recycling protocols.

Logistics challenges for remote locations

Limited access: Some rural areas may have poorly maintained roads or limited infrastructure, making it difficult for logistics providers to reach certain destinations. This can result in delays when retrieving IT equipment.
Weather conditions: Extreme weather, particularly during the rainy season or winter months, can impact delivery schedules and may lead to delays in retrieving IT equipment from more remote regions.

Equipment agreement with employees

To ensure the proper return of IT equipment, companies in Mexico should have a clear equipment agreement in place with employees. This agreement should outline the employee’s responsibilities for returning the equipment in good condition and specify the process for the return.
Additionally, it should detail any consequences for non-return or damage to the equipment, ensuring that both the company and the employee are aligned on expectations and accountability.

Data wiping

Before disposing of or repurposing any IT equipment, it is essential to completely erase all sensitive data in compliance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). Businesses should use certified data destruction methods, such as data wiping software or the physical destruction of hard drives, to ensure that no sensitive information is exposed. Compliance with the LFPDPPP is crucial for safeguarding privacy and avoiding potential data breaches.

Recycling

Mexico has specific guidelines for the recycling and disposal of electronic waste. IT equipment such as laptops, monitors, and other electronics must be disposed of through certified e-waste recycling programs. Companies should consult with licensed e-waste disposal providers, such as Reciclaje Ecológico or Greenpeace México, which help responsibly manage and recycle electronic waste. These e-waste recycling programs ensure that equipment is disposed of in an environmentally friendly manner, preventing pollution and supporting the circular economy.

Repurposing

If the equipment is still functional, businesses can repurpose it internally or donate it to educational institutions, non-profits, or other organizations. Donating used equipment is a sustainable option that benefits communities while contributing to corporate social responsibility. However, ensure that all data is erased before repurposing or donating the equipment to comply with data protection laws and protect sensitive information.

1. Wide global coverage

With operations in over 150 countries, including Mexico, GroWrk guarantees seamless IT deployment and management for remote teams. Whether your employees are in Mexico City, Monterrey, Guadalajara, or remote locations, we ensure timely and hassle-free service to keep your business running smoothly.

2. End-to-end asset management

GroWrk simplifies the entire IT asset lifecycle, covering procurement, deployment, management, and retirement. By handling logistics, compliance, and security, we allow your team to focus on business growth while we manage IT operations.

3. Intuitive platform for easy deployment

Our user-friendly platform makes it effortless to order, ship, and track IT equipment across Mexico. Employees receive pre-configured, ready-to-use devices, reducing administrative overhead and ensuring seamless onboarding.

4. Smooth delivery and equipment retrieval

From delivering laptops, monitors, and IT accessories to remote employees across Mexico to retrieving assets from departing team members, GroWrk handles it all. We make the process efficient and fully traceable, eliminating logistical challenges.

5. Compliance with Mexican import regulations

Mexico has strict customs, tax, and compliance requirements for IT shipments. GroWrk ensures NOM certification, WEEE disposal, and tax compliance, preventing delays, penalties, or unexpected costs.

6. Efficient repairs and maintenance

We manage hardware repairs, replacements, and maintenance to keep IT assets in top working condition. Whether through on-site servicing or remote troubleshooting, GroWrk minimizes downtime and ensures business continuity.

7. 24/7 Support for peace of mind

From shipping assistance and compliance management to real-time troubleshooting, GroWrk’s 24/7 support ensures smooth IT operations, keeping your remote workforce in Mexico fully equipped.

How to send IT equipment to Mexico

At a glance

Overview of IT operations in Mexico

Shipping IT equipment to Mexico: What you need to know

Checklist for sending laptops to Mexico

Average cost of IT Equipment in Mexico

Public holidays & IT work hours to plan your shipment

What to consider when retrieving IT equipment from employees in Mexico

How to dispose of IT equipment in Mexico

Local IT Outsourcing Solutions in Mexico

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