How to send IT equipment to Denmark

CURRENCY

Danish Krone (DKK)

OFFICIAL LANGUAGE

Danish

TIME ZONE

Central European Time (CET) GMT+01:00

(Central European Summer Time (CEST) GMT+02:00 during daylight saving time)

CUSTOMS DUTY ON ELECTRONICS

0-5% + 25% VAT

Typically 0-5% customs duties and 25% VAT, with possible reductions or exemptions for certain categories of goods

SHIPPING LEAD TIME

3-7 days

(depending on location and shipping method)

IT OUTSOURCING MARKET

€9.1 billion

€7.4 billion in 2024, expected to grow significantly, with projections indicating it will reach €9.1 billion by 2025

Digital Innovation Leader: The European Commission recognizes Denmark as one of the EU's most digital economy and society, with 94% of citizens actively using online services. They focus on innovation across industries like fintech, e-commerce, and tech startups. The government actively supports digital transformation initiatives to improve both public services and business operations.

Advanced IT Infrastructure: Denmark has a robust and reliable IT infrastructure, with high-speed internet access and a dense network of data centers. This makes it a prime location for cloud computing, hosting services, and international businesses looking to expand their digital operations.

Sustainability Focus: Known for its commitment to environmental sustainability, Denmark leads in green IT practices. Many data centers in the country operate on renewable energy, and there is a strong push towards energy-efficient technologies in the IT sector.

Skilled Workforce: Denmark’s education system emphasizes tech and digital skills, creating a highly skilled workforce. The country is home to a large pool of IT professionals proficient in coding, software development, cybersecurity, and system administration.

Business-Friendly Environment: With a transparent regulatory environment, favorable tax policies, and strong data protection laws, Denmark is an attractive destination for tech companies looking to establish a presence in Europe. Its pro-business approach encourages foreign investment and collaboration.

Strong Cybersecurity Framework: Denmark has one of the most well-developed cybersecurity strategies in Europe, with stringent laws and initiatives to safeguard digital systems, critical infrastructure, and user data.

Tech Ecosystem and Startups: Denmark boasts a thriving startup ecosystem, particularly in cities like Copenhagen, which serves as a hub for tech innovation and venture capital. The government offers various incentives to support startup growth, including funding and networking opportunities.

Customs regulations

Customs Regulations: As part of the European Union, Denmark follows EU customs regulations for goods imported into the country. All shipments, including IT equipment, are subject to Danish customs procedures, which require proper classification, declarations, and payment of applicable duties and taxes.
Danish Customs Authority: The Danish Customs and Tax Administration (Toldstyrelsen) oversees imports into Denmark. They ensure compliance with EU and national laws concerning imports, including customs declarations and payment of duties.
Customs Declarations: Shipments to Denmark require a customs declaration from within the EU or from a non-EU country. The shipper or a customs broker can do this. The customs declaration provides detailed information about the goods, their value, and their origin.
Customs Clearance: Once IT equipment arrives in Denmark, it must go through customs clearance. This involves submitting required documents, paying duties and taxes, and possibly inspecting the goods. Customs clearance must be completed before the goods are released for delivery.

Duties and taxes

Customs Duties: Customs duties for IT equipment depend on the value of the goods and the specific product category. In general, most IT products such as laptops, tablets, and computer peripherals have a duty rate ranging from 0% to 5%. However, rates can vary depending on the nature of the goods and their classification under the Harmonized System (HS) Codes.
HS Codes: IT equipment is categorized under specific HS Codes, which determine the applicable duty rates. For example, laptops may fall under a 0% duty rate, while some accessories and peripherals could attract a small duty rate. Using the correct HS Code is important to avoid overpaying duties.
Value Added Tax (VAT): Denmark applies a standard VAT rate of 25% on most goods, including IT equipment. This tax is calculated on the total value of the goods, including the product cost, shipping fees, and any applicable customs duties. VAT must be paid before the goods can clear customs.
VAT Exemptions: While certain types of goods (like medical devices or energy-efficient products) may qualify for reduced VAT rates, IT equipment typically does not fall under these exemptions. Therefore, businesses should prepare for the standard 25% VAT on most IT products.
Customs Duty + VAT: The importer's final cost will include customs duties (if applicable) and VAT, which must be paid before goods can be released from customs.

Required documentation

Commercial Invoice: This document details the value and description of the goods.
Packing List: A list of the contents of the shipment, including quantities and packaging details.
Bill of Lading (BOL) or Airway Bill: A shipping document that confirms the transport of the goods.
Customs Declaration Form: Required for shipments coming from non-EU countries.
Certificate of Origin: Needed in some cases to prove the origin of the goods.
Import License: Required only for certain restricted items (e.g., military technology or goods with specific export controls).

Import restrictions

Export Control Regulations: While Denmark is part of the EU, which has standardized export controls, certain technologies, such as encryption software or military-grade equipment, may require an export license. If shipping such items, it’s essential to ensure that the necessary permits are obtained from the Danish authorities or the EU.
Waste Electrical and Electronic Equipment (WEEE) Regulations: Denmark adheres to the EU’s WEEE Directive, which governs the recycling and disposal of electronic waste. If shipping used or refurbished IT equipment, you must ensure compliance with Danish WEEE regulations, which include proper recycling and disposal practices.
Battery Regulations: IT equipment containing lithium-ion batteries is subject to specific shipping regulations. These include proper labeling as dangerous goods (if necessary), the use of approved packaging, and restrictions on the number of batteries per shipment. Be sure to consult with your carrier for the latest handling and packaging requirements.

New vs. Used equipment

New IT Equipment: Shipping new IT equipment to Denmark is generally straightforward and subject to VAT (25%) and customs duties (0-5%), depending on the product type and value. Ensure accurate declaration of the goods’ value, including shipping costs, to avoid discrepancies.
Used or Refurbished Equipment: If you're shipping used or refurbished IT equipment, you must comply with Denmark’s WEEE (Waste Electrical and Electronic Equipment) regulations aligned with EU directives. This includes ensuring the proper recycling or disposal of electronic waste. You may also be required to provide proof of WEEE compliance or a recycling scheme, especially if the equipment is old or has been in use.

Sensitive Technology

Certain types of IT equipment, such as encryption software, military-grade technology, and surveillance equipment, may require special permits or export licenses. These items are subject to strict export control regulations within the EU. Before shipping, ensure that you have the necessary approvals from the Danish authorities, such as the Danish Business Authority (Erhvervsstyrelsen), or from the EU’s dual-use export control regulations.

Penalties or fines for non-compliance

Fines: Failure to comply with e-waste disposal regulations can lead to significant fines. Businesses found disposing of equipment improperly or failing to use certified recycling services can face financial penalties ranging from DKK 10,000 to DKK 100,000 (approximately €1,350 to €13,500).
Legal Consequences: Improper electronic waste disposal, particularly involving data breaches or failure to wipe devices securely, may lead to legal action and civil penalties. GDPR violations related to mishandling or mishipping devices with sensitive data can lead to fines of up to €20 million or 4% of global annual turnover (whichever is greater).
Environmental Impact Fines: Since e-waste can harm the environment due to releasing toxic substances, improper disposal can lead to environmental fines. Danish authorities enforce laws requiring companies to manage waste responsibly, including IT equipment.

Select trusted couriers: Choose reliable couriers such as GroWrk, DHL, UPS, FedEx, or PostNord for international shipping. These carriers offer tracking services and have experience handling Danish customs procedures.
Check service levels: Select the appropriate shipping option based on urgency. Express shipping (2-5 days) for high-priority deliveries. Standard shipping (5-10 days) for cost-effective options.
Use high-quality packaging: Secure laptops with sturdy, padded boxes and protective materials like bubble wrap, foam inserts, or air cushions to prevent damage during transit.
Disassemble where possible: If shipping accessories like chargers, docking stations, or monitors, package them separately to prevent damage. Remove detachable components if applicable.
Label clearly: Ensure the recipient’s name, address, and contact details are correctly labeled. Mark the package as "fragile" to encourage careful handling.
Accurate product descriptions: On the commercial invoice, provide a detailed and accurate description of the laptop, including its brand, model, and serial number. Inaccurate descriptions may cause customs delays.
Value declaration: Declare the correct value of the laptop to avoid under- or over-declaring, which could lead to customs inspections or fines. The declared value determines any applicable duties and taxes.
Customs declarations: Complete and include necessary customs paperwork, such as the EU Single Administrative Document (SAD), Commercial Invoice, and Packing List to ensure smooth clearance.
Proof of origin: If applicable, include a certificate of origin to determine eligibility for preferential trade agreements that may reduce customs duties.

Understand import duties & taxes: Denmark follows EU tariff regulations, meaning laptops are subject to 0% customs duty but must pay 25% VAT on the declared value.
Pre-pay duties and taxes: Some couriers allow for pre-paid duties and taxes to simplify customs clearance and prevent the recipient from facing unexpected charges upon arrival.
Protect against loss or damage: Consider purchasing shipping insurance for high-value laptops to protect against loss, theft, or damage during transit.
Compliance with EU regulations: Ensure compliance with EU electronic safety standards, including CE marking, WEEE (Waste Electrical and Electronic Equipment), and RoHS (Restriction of Hazardous Substances) regulations before shipping.
Use tracking tools: Major couriers provide real-time tracking—monitor shipments closely to anticipate customs clearance updates and delivery progress.
Stay in touch with the recipient: Notify the recipient about the expected delivery timeline, tracking updates, and any customs-related requirements to avoid delays.
Expect weather and seasonal delays: Winter weather and peak shipping periods (e.g., Christmas, Black Friday) may cause delivery delays. Plan shipments accordingly.
Danish domestic delivery options: For final delivery, consider working with PostNord, GLS Denmark, DAO365, or Bring for efficient last-mile distribution.

Laptops (Business Grade):

Mid-range: DKK 5,500 - DKK 11,000
High-end: DKK 11,000 - DKK 22,000
High-end models such as Apple MacBook Pro, Dell XPS, and Lenovo ThinkPad are priced on the higher end.

Monitors (Business Grade):

Standard: DKK 1,200 - DKK 2,500
Ultrawide/4K: DKK 3,500 - DKK 7,500
Monitors from trusted brands like Dell, Samsung, and LG typically range within these prices, with 4K or ultrawide models costing more.

Desktops (Business Grade):

Standard Desktop PC: DKK 3,000 - DKK 11,000
Workstation Desktop (for high-performance tasks): DKK 11,000 - DKK 30,000+
Prices depend on the brand and specifications, with options from HP, Lenovo, and Apple among the most common.

Printers (Laser):

Standard Office Printers: DKK 900 - DKK 2,500
High-Volume Printers: DKK 4,500 - DKK 15,000
Leading brands such as HP, Canon, and Brother offer a wide range of models for office environments.

Key public holidays in Denmark:

New Year’s Day (Nytårsdag) – January 1
Maundy Thursday (Skærtorsdag) – Thursday before Easter Sunday (date varies)
Good Friday (Langfredag) – Friday before Easter Sunday (date varies)
Easter Monday (2. påskedag) – Monday after Easter Sunday (date varies)
Labour Day (Arbejdernes Internationale Kampdag) – May 1
Constitution Day (Grundlovsdag) – June 5
Ascension Day (Kristi Himmelfartsdag) – 40 days after Easter (date varies)
Whit Monday (2. Pinsedag) – 50 days after Easter (date varies)
Danish National Day (Danmarks Nationaldag) – June 5 (observed together with Constitution Day)
Christmas Day (1. juledag) – December 25
Boxing Day (2. juledag) – December 26

Typical work hours for IT professionals

Standard Workweek:
The legal workweek in Denmark is typically 37 hours, with employees usually working from 9:00 AM to 4:30 PM, Monday to Friday, with a half-hour to one-hour lunch break.
Many companies, especially in the tech sector, allow for flexible working hours, meaning employees may start and end their workdays at different times to accommodate personal schedules while maintaining the 37-hour workweek.
Overtime:
Overtime is generally limited in Denmark. If overtime is required, it must be compensated, and employees are entitled to additional pay or time off, depending on their contract and company policy.
Overtime work is typically compensated at a higher rate than regular hours, with varying rates depending on the industry and specific company agreements. In many cases, overtime pay is 1.5 times the hourly rate, with certain industries offering even more premium pay for hours worked during holidays or weekends.
Public Holiday Work:
Public holidays such as Christmas and Labour Day may result in office closures or reduced working hours for IT professionals, depending on the company's policies.
Many IT professionals in Denmark may have holiday pay if they work on public holidays, with companies typically offering compensation at higher rates or additional time off.

Local delivery and logistics services

GroWrk: GroWrk offers a comprehensive global logistics solution for IT equipment. With partnerships with leading shipment providers, GroWrk ensures secure, efficient retrieval and delivery of IT assets across Denmark. Their services include compliance with local regulations, real-time tracking, and end-to-end management of the logistics process.
PostNord Denmark: PostNord is Denmark’s national postal service, providing reliable standard and express delivery services. They offer flexible shipping options for businesses and individuals, along with tracking services to keep you informed throughout the delivery process. PostNord ensures timely and secure delivery for all types of parcels, including IT equipment.
DHL Express: DHL Express specializes in expedited shipping and guarantees fast, reliable deliveries across Denmark. With same-day and next-day delivery options, they provide secure packaging for fragile IT equipment and offer comprehensive tracking. DHL is a trusted provider for businesses needing quick, secure, and efficient shipments.
UPS Denmark: UPS offers both domestic and international shipping services within Denmark. Their delivery options range from standard to expedited, with reliable tracking, secure packaging, and shipping insurance available for high-value IT equipment. UPS ensures that your shipments arrive on time, even for complex logistics needs.
GLS Denmark: GLS provides efficient and reliable parcel delivery services throughout Denmark, specializing in both standard and express options. Their services are ideal for businesses and consumers alike, with real-time tracking, flexible delivery windows, and excellent customer support, ensuring smooth and secure delivery of IT equipment.
Bring: Bring is a Scandinavian logistics provider known for fast and flexible parcel and freight services. They offer reliable delivery across Denmark, with tracking options available for peace of mind. Bring is focused on customer satisfaction and ensures that your IT equipment is delivered quickly and securely, whether locally or across the region.

IT Inventory Management

Asset Tracking: Maintain an up-to-date inventory of all IT equipment. When retrieving devices, ensure they are logged back into your asset management system for tracking purposes. This will help prevent loss or misplacement of devices.
Decommissioning or Reallocation: Decide whether the equipment will be reused, refurbished, or recycled. If reallocated, ensure that it’s wiped and set up for the next employee. If decommissioned, follow the proper disposal or recycling protocols.

Logistics challenges for remote locations

Longer delivery times: Remote areas may experience slower shipping times due to limited infrastructure and fewer local delivery hubs, leading to potential delays.
Higher shipping costs: Shipping to less accessible areas often incurs additional charges due to longer distances, less frequent delivery routes, or special handling requirements.
Limited service availability: Not all logistics providers may offer services to remote or rural locations, or their delivery schedules may be less frequent, creating challenges for timely shipments.
Customs and regulatory hurdles: While Denmark is part of the EU, remote locations might face unique local regulations, requiring additional documentation or clearance steps that could delay deliveries.
Lack of tracking updates: Shipments to more isolated areas might have limited real-time tracking capabilities, making it harder to get updates on the delivery status.

Equipment agreement with employees

To ensure the proper return of IT equipment, companies in Denmark should have a clear equipment agreement in place with employees. This agreement should outline the employee’s responsibilities for returning the equipment in good condition and specify the process for the return.
Additionally, it should detail any consequences for non-return or damage to the equipment, ensuring that both the company and the employee are aligned on expectations and accountability.

Data wiping

Data wiping: Use certified software to erase data completely from hard drives, SSDs, or other storage devices.
Shredding and destruction: For higher-security needs, consider physical destruction of storage devices through shredding or other methods to ensure that data cannot be recovered.

Recycling

Certified e-waste disposal: Companies must use certified e-waste recycling services that are compliant with the WEEE Directive. These services will ensure that your equipment is properly dismantled, with hazardous materials like batteries and mercury being safely disposed of.
Recycling centers: You can dispose of small electronics by taking them to designated recycling centers or certified e-waste disposal companies. Larger IT assets, such as servers or office-wide equipment, require professional disposal services.

Repurposing IT equipment

Donation to educational institutions: Many schools or non-profit organizations accept donations of usable IT equipment.
Internal repurposing: If your organization upgrades equipment regularly, you may repurpose older devices for non-critical tasks or redistribute them within the company.

Manufacturer take-back programs

Many IT equipment manufacturers offer take-back programs that accept old equipment for recycling or repurposing. These programs are a convenient option for businesses and can help ensure that the equipment is disposed of responsibly and complies with Danish regulations.

Certified e-waste recycling providers

Ensure that any third-party service you use for disposal is certified by the Danish Environmental Protection Agency or relevant local authority. They should be able to handle both the recycling and legal documentation required for proper disposal. This includes providing certificates of destruction and confirming that the equipment was disposed of in line with Danish environmental standards.

1. Wide global coverage

With a presence in over 150 countries, including Denmark, GroWrk ensures the smooth deployment of IT equipment to your teams, no matter where they’re based. Our local expertise in Denmark means your team will receive tailored support that aligns with Danish regulations and best practices.

2. End-to-end asset management

GroWrk simplifies the entire IT asset lifecycle—from procurement and deployment to ongoing management and end-of-life disposal. We take care of all the details so you can focus on driving business growth while keeping your IT operations running smoothly.

3. Intuitive platform for easy deployment

Our intuitive platform provides a simple, centralized way to manage device deployment, track shipments, and monitor asset usage. This helps reduce administrative overhead, avoid logistical hurdles, and improve efficiency across your IT operations in Denmark.

4. Smooth delivery and equipment retrieval

GroWrk handles the hassle-free delivery of laptops and IT equipment to your teams across Denmark. We also manage the return of equipment from employees transitioning out of the company, ensuring the entire process is quick, cost-effective, and hassle-free.

5. Compliance with Danish import regulations

We make sure all shipments comply with Denmark’s import and tax regulations, including relevant customs procedures and product certifications. From import duties to VAT, GroWrk ensures your IT operations meet local standards, avoiding costly delays or compliance issues.

6. Efficient repairs and maintenance

From routine maintenance to urgent repairs, GroWrk manages all aspects of IT device upkeep, ensuring your equipment stays in peak condition. Our team coordinates repairs, reducing downtime and allowing your employees to stay productive.

7. 24/7 Support for peace of mind

Our dedicated support team is available around the clock to assist with any questions or concerns about your IT asset management, logistics, or shipping needs. With GroWrk, you can count on expert support whenever you need it.

How to send IT equipment to Denmark

At a glance

Overview of IT operations in Denmark

Shipping IT equipment to Denmark: What you need to know

Checklist for sending laptops to Denmark

Average cost of IT Equipment in Denmark

Public holidays & IT work hours to plan your shipment

What to consider when retrieving IT equipment from employees in Denmark

How to dispose of IT equipment in Denmark

Local IT Outsourcing Solutions in Denmark

Procure, configure, and deploy your IT devices from one platform