Select trusted couriers: Use experienced couriers like GroWrk, DHL, FedEx, UPS, or Correos de El Salvador. These providers offer international tracking and are familiar with the country’s customs procedures, helping avoid common delays and ensuring smooth delivery.- Check service levels: Select the appropriate shipping option based on urgency. Express shipping (2-5 days) for high-priority deliveries. Standard shipping (6-10 days) for cost-effective options.
- Use high-quality packaging: Secure laptops with sturdy, padded boxes and protective materials like bubble wrap, foam inserts, or air cushions to prevent damage during transit.
- Disassemble where possible: If shipping accessories like chargers, docking stations, or monitors, package them separately to prevent damage. Remove detachable components if applicable.
- Label clearly: Ensure the recipient’s name, address, and contact details are correctly labeled. Mark the package as "fragile" to encourage careful handling.
- Accurate product descriptions: On the commercial invoice, provide a detailed and accurate description of the laptop, including its brand, model, and serial number. Inaccurate descriptions may cause customs delays.
- Value declaration: Declare the correct value of the laptop to avoid under- or over-declaring, which could lead to customs inspections or fines. The declared value determines any applicable duties and taxes.
- Customs declarations: All shipments must include a commercial invoice, packing list, and air waybill. For business shipments, include the Salvadoran company’s NIT (tax ID number). Personal shipments may require the recipient’s DUI (national ID) number. Customs may also request documentation showing proof of payment or item ownership.
- Proof of origin: If the shipment qualifies under the CAFTA-DR agreement, include a certificate of origin to potentially reduce or eliminate customs duties. This can also speed up the clearance process if submitted correctly.
- Understand import duties & taxes: Laptops are typically exempt from import duties under CAFTA-DR but are still subject to a 13% VAT based on the CIF value. Customs may also apply administrative fees, and used laptops may require extra documentation to prove condition and value.
- Pre-pay duties and taxes: Some couriers allow for pre-paid duties and taxes to simplify customs clearance and prevent the recipient from facing unexpected charges upon arrival.
- Protect against loss or damage: Consider purchasing shipping insurance for high-value laptops to protect against loss, theft, or damage during transit.
- Compliance with Salvadoran regulations: Commercial imports of IT equipment may require approval or registration with local regulatory bodies such as SIGET (telecom regulator) or the Ministry of Finance. Personal shipments usually don’t need formal approvals but could still be inspected by customs.
- Use tracking tools: Major couriers provide real-time tracking—monitor shipments closely to anticipate customs clearance updates and delivery progress.
- Stay in touch with the recipient: Notify the recipient about the expected delivery timeline, tracking updates, and any customs-related requirements to avoid delays.
- Expect weather and seasonal delays: Heavy rainfall during the rainy season (May to October) can disrupt local transportation and delivery. Similarly, public holidays and peak shipping seasons like Christmas may increase processing times at customs.
- El Salvador domestic delivery options: For final delivery, consider using local services such as Correos de El Salvador or through private couriers such as DHL Express or Cargo Expreso. These services offer reliable last-mile delivery throughout San Salvador and beyond.
Procure, configure, and deploy your IT devices from one platform
GroWrk is your partner in equipping your globally distributed workforce for success from day one. Manage your IT devices' lifecycles across 150+ countries.
Request a Demo
